Privacy Policy

1. Who We Are

2. Information We Collect

• Full name
• Email address
• Phone number
• Property enquiry details and messages
• IP address and browser information (collected automatically)

3. Why We Collect Your Information

• To respond to property enquiries submitted via our contact form
• To provide property sales, renovate-to-sell, and joint venture services
• To communicate with you about our services
• To comply with legal obligations
• To improve our website and services

4. Your Rights Under POPIA

• Access your personal information we hold
• Correct inaccurate or outdated personal information
• Delete your personal information (subject to legal requirements)
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact us at justin@vitalpropertysolutions.co.za.

5. Data Storage & Protection

Your personal information is stored securely using SSL encryption, firewall protection, and regular security monitoring. We retain your information only as long as necessary to fulfil the stated purposes or as required by law.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who agree to keep your information confidential and comply with POPIA.

7. Cookies

Our website may use cookies to improve your browsing experience. You can control cookie settings through your browser preferences.

8. Contact the Information Regulator

If you believe your rights under POPIA have been violated, contact the Information Regulator of South Africa:

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.